Question 1

How long are the Washing Cycles?

Accepted Answer

A Normal wash takes 24 minutes to complete. Add an additional 4 minutes for a Super wash (28 minutes).

Question 2

How long are the Drying Cycles?

Accepted Answer

There are 4 options for drying cycle time - these can be found on the card reader when you select your option before paying. If in doubt on how long to select, you are better choosing a longer cycle time as we do not currently have the option to purchase top-ups less than 24 minutes

Question 3

What is the difference between Normal wash and Super wash?

Accepted Answer

Super wash includes an additional 4 minute cold pre-wash. This is particularly useful when there is heavily soiled laundry.

Question 4

Can I wash large items like a doona?

Accepted Answer

Yes, our XXL Machines (27kg washers and 36kg dryers) are suitable for pillows, blankets, doonas, and mattress protectors. Refer to our Services page for more details on our Bulky Items Service.

Question 5

How much does a Wash, Dry, Fold Service cost?

Accepted Answer

The price of this service depends on the weight of the washing. Refer to our Services page for the details of our Wash, Dry, Fold Service or reach out to us to receive a free quote.

FAQs